Refund/Exchange/Return Policy

Refund Policy:

1. Damaged in Shipping:

 

We understand that accidents can happen during the shipping process. In the rare event that your MiniMee Kids product arrives damaged, please contact us within 48 hours of receiving the item. To initiate the refund process, please provide Unboxing video and clear photos of the damaged product, as well as the packaging, to our customer support email or WhatsApp.

Once we review the evidence of shipping damage, we will process a refund for the damaged item or arrange for a replacement, whichever you prefer. Refunds will be issued to the original payment method used during the purchase.

 

2. Exchange:

We do not offer exchanges, returns, or refunds for reasons other than shipping damage.

Please make sure to carefully review product details, sizing information, and other relevant details before completing your purchase.

 

3. How to Contact Us:

If you need to report a damaged item or have any questions regarding our refund policy,

please contact our customer support team at customer support email or whatsApp. Our team will be happy to assist you.

 

4. Cancellation Policy:

Once an order is placed on our website, it cannot be cancelled or modified.
If you want to modify it will be done before fulfilling your order only. Please double-check your order before completing the purchase.

 

Note: 

MiniMee Kids reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By making a purchase on the MiniMee Kids website, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.

Thank you for choosing MiniMee Kids for your children's products. We appreciate your understanding and cooperation.